Shipping Policy

Covid-19 Update

We are continuing to operate as usual in order to keep delivering our Epic snacks to you. We’re doing all we can to keep our small team and customers safe by strictly complying with all government guidelines and health authority advisories. Our services are currently offering non-contact deliveries.

For the time being we are only able to deliver case variants of our products, as all our bundles are hand packed by our team in our office, which is currently closed. As we are relying on our partner distribution warehouse to fulfil case orders during this time there could be some delivery delays, although where possible they will seek to maintain their service levels.

Generally in terms of delays please allow on average in addition to our regular 2 to 3 working days delivery times a delay of up to 5 working days. We will continue to communicate any updates regarding the situation as it evolves.

Unfortunately due to the current situation some of our suppliers have had to close their factories and we are therefore unable to restock certain products until further notice.

We thank you for your patience, understanding and support during this time. 😊

In the meantime we hope you and your families are able to keep on staying safe and healthy during this uncertain time, and that it won’t be long before life returns to normal.

- Team Epic